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Repair service

Fast and cost-optimised!

Range of services

  • Express service; repair within two to three work days
  • Retrofit of options
  • Upgrades/updates of hardware and software
  • Back-up of your customized configuration data
  • Repair report
  • Creation of a cost estimate

Your advantages

  • Fast
  • Cost efficient
  • No excessive flat rates
  • Warranty on the repairs carried out

Returns, repairs, conversions or re-calibrations

You have the choice between:


For devices/modules that came into contact with hazardous substances, an explanation is required to allow decontamination!
Print out the required accompanying letter and add this to the return consignment of the device/module to be repaired.

Send your product to the following address:

JUMO Process Control, Inc.
6733 Myers Road
East Syracuse, NY 13057
USA

If requested, you will receive a cost estimate. We will repair our product according to work time/spare parts, not on the basis of excessive flat rates. For product covered by warranty, you will receive a detailed service report.

Field service also available:
It is possible to arrange for on-site repairs for devices/modules that cannot be removed and returned for technical reasons.

Contact

JUMO USA Service Department
Phone: (315) 437-5866 x 9459
Fax: (315) 437-5860
Email: service.us@jumo.net