Sales Support Specialist for our US Office in East Syracuse, NY

Sales Support Specialist

JUMO Process Control, Inc., wholly owned subsidiary of JUMO GmbH & Co. KG, a leading manufacturer in the field of industrial sensor and automation technology is in search of an Sales Support Specialist. JUMO always aims to provide our customers with the optimal solution for process reliability, energy efficiency and cost optimization. Our innovative product range includes the entire measuring chain from sensors to automation solutions for temperature, pressure, liquid analysis, flow rate, filling level, and humidity.

As a Sales Support Specialist you will develop a thorough understanding of the features, benefits, and potential applications for JUMO’s entire product portfolio and exercise strong administrative, organizational and communication skills. You will conduct all business in a professional, honest, ethical, moral and lawful manner. You will be challenged to develop thorough understanding of your assigned territory, existing customers and industries as well as JUMO product offering and solutions.

Essential Duties and Responsibilities:

This position will involve all aspects of customer service including but not limited to:
  • Input customer orders, verify accuracy, and ensure payment secured for prepay customers and follow order through to shipping.
  • Assist with customer questions regarding product prices, product availability and uses. 
  • Assist in arranging delivery and installation of products and equipment. 
  • Assist customers after sales to resolve problems and to provide ongoing support.
  • Estimate of quote prices, provide application to customers for credit or contract warranties, and delivery dates.

You will be expected to use all available resources such as sales leads, literature, samples and demos, telephones, Internet and email, computers and regional and corporate support staff and services to produce the most effective results.

Minimum Qualifications:

  • High School Diploma or equivalent.
  • Ability to communicate effectively with others in English.
  • Ability to use computers and computer systems, to process and verify information, and to resolve conflicts or negotiate. 
  • Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions. 

Physical Demands and work environment:

  • Able to lift up to 30 pounds.

  • Sitting, standing and walking.

  • Occasional kneeling, crouching, bending, and reaching.

  • Daily use of computer Keyboard, mouse, and other basic technological devices.

JUMO Process Control offers:

  • Competitive compensation and travel expense
  • Excellent company paid medical and dental
  • 401(k) Retirement Plan.
  • Paid training and development program.

Email Resume, Cover Letter with salary expectations to HR@JUMO.us

JUMO Process Control, Inc. is an Equal Opportunity Employer.

All new hires must meet I-9 requirements for employment eligibility within the U.S.

Questions about this position or your application status?

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