Diagnostic and repair services

Your System Runs With Us

Reduce downtimes by relying on our highly-qualified technicians for diagnosis and repairs. Depending on the urgency, an agreement about an individual reaction time is possible.

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Our Services

  • Express repair service
  • Consultation about the repair or migration to a new technology
  • Optional loan device available during the repair
  • Retrofitting of extra codes
  • Hardware and software updates
  • Comprehensive functional tests
  • Recalibration
  • Exchange of wearing parts
  • Upon request a cost estimate will be provided

Your Advantages

Fast repair which reduces downtime. Qualified technicians with comprehensive product knowledge. Warranty on the performed repair.

Reliable and seamless process

We require your assistance to ensure that the processing of the return is smooth. Please fill in the following form and attach it to the package. It must be clearly visible from the outside. This not only helps us with the processing, but also protects our employees from possible contamination with toxic substances.

Product Returns

Please contact our repair service team for an RMA number, download the form, and return it with your product.


Your Contact Person

Repair service

Brad Hanson (315) 437-5866 x 9472 (315) 437-5866 x 9472